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Comment of Customers

Mrs. Christina Fullerlove -  The sapaly train was fantastic
Tuesday, September 1, 2015 9:38 AM
Hi Lan
Thank you everything went well and the driver was very good. Also the sapaly train was fantastic. Thank you for all your help.
Best wishes,
Christina 
 
Ms. Julie Zappa -  The train journey was very comfortable and exceeded our expectations
Tuesday, May 27, 2014 5:47 PM
Dear Ms Ngoc Ha
I would like to express my sincere appreciation for your assistance organising our return train trip to Sapa on the Sapaly Express service.  We were picked up promptly by your guide from our hotel in Hanoi and had no issues boarding the train.  The train journey was very comfortable and exceeded our expectations.  We had no problems with our return ticket from Lao Cai to Hanoi and again had a very comfortable trip back to Hanoi.
Thank you, once again.
kind regards Julie Zappa
 
Mr. Irv Boschman -  We had a great time in Sapa and our guide was very good and informative
Wednesday, March 5, 2014 6:20 AM

Hello Minh Nguyen Ms

We had a great time in Sapa and our guide was very good and informative.  The only problem was weather visibility from some of the view points and that the Love Waterfall was closed to the public the day we were there.

We enjoyed the trip very much!

Regards

Irv Boschman.
 
irith -  Our trip to sapa was wonderful
Monday, September 30, 2013 9:00 PM
Dear ms lan
Our trip to sapa was wonderful
Our guide qui who took us to bacha market and guided us the following day in the villages was excellent. He is a true asset
To your company.
So was our driver.
Small recommendation
On the way to sapa we were taken to a restaurant near the train station and offered to take a shower there.
Later we found that it cost us 200000 dong
We would recommend offering shower/refreshing facilities before boarding the  night train and upon arrival in the morning.
Cost of such to be included in the overall proposal
Thank you and your staff

Noam and irith auerbach
 
Mr.Leo -  Sapaly Express overnight train was good
Monday, May 27, 2013 7:19 AM

Hello Hai Yen

Thank you for organising our trip to Halong Bay. Our trip on the V-Spirit boat was great , the cabin & food was very good.
Our tour guide, Mike was entertaining & happy. Thanks to the crew who were very helpful in getting us to and from the caves as part of the trip. We had a very enjoyable time.
Our trip to Sapa on the Sapaly Express overnight train was good. The Sapaly express is a comfortable overnight train. Your booking ticket arrangements were very good.
You and your office staff were very professional & helpful tour company.

Thank you again for organising our trips.

Mr.Leo & Mrs. Kay
 
Ms Fiona Lai -  Thank you for your excellent service and help
Monday, May 20, 2013 8:13 AM
Dear Ms. Lan,
 
My apologies, I missed your email! Hope you are well.
We had the best time in Sapa, it was definitely a highlight of our entire Vietnam trip, thanks to your amazing tour and our guide Dung (Ma A Dung)! I hope you also received our feedback form?
We were able to appreciate and experience the magnificent beauty of Sapa on this tour especially with the homestay and trekking through the villages and taking in all the incredible scenery. We must highly commend our local tour guide Dung who was very helpful, knowledgeable and a friendly person who we all got along well with!
The Victoria Resort was an excellent choice and the VIP Sapaly train was comfortable and well-appointed for our overnight trip. Overall a great experience in Sapa that we won't forget!
Thank you for your excellent service and help, we look forward to returning to Sapa in the future to experience more of its beauty!
  
With best wishes,
Fiona
 
 
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